Category Archives: Press Release

SalesChain to Sponsor This Week’s Building my Business Webinar Featuring Kate Kingston

Kate’s Video Intro

Let Kate tell you what she’s going to discuss in this webinar!

Customer Service Matters

At SalesChain, we believe that service is the most important part of any software your business is using. That’s why when you call our help desk, you’ll always reach a real person who is knowledgeable in our system and can answer your questions. This is amongst many benefits that set us apart from big box software, and helps us keep our amazing customers for decades.

A Word From Kate: During this webinar, you will learn five action items you can implement right now to level up your dealership’s customer experience to show consistent customer appreciation and deliver a more professional communication experience throughout the entire organization — because any dealership can sell technology, but it is the customer service relationship that keeps the client.

Ask yourself these questions:

  • How is your dealership maintaining a meaningful customer relationship before, during and, especially, well beyond the sale?
  • What must your dealership do differently in 2021 to ensure your customers always receive an exceptional customer support experience and do not leave you for your competitors?
  • Do you know what impression your contracts department, AP/AR, technicians, customer service reps or delivery team members are making with each interaction they have with your customers in person, over the phone or in writing?

Who Is Kate Kingston?

Kingston, founder and president of KTG, has been exclusively educating office technology sales executives on every type of prospect across 60-plus industries and how they proprietarily use technology for the last 20 years. This knowledge is the cornerstone of KTG’s prospecting training and empowers the sales executive to schedule more net-new meetings at the C-level with a vertical focus through foot, phone, email and social media to (money-back) guarantee at least a sustainable 50% increase in net-new meetings so they can sell more hardware, software, document management, managed IT, MPS, MS, ECM, 3D, supplies, telecom and mailing solutions across the entire salesforce. This results in a sales force that can recommend the right technology infrastructure solutions by enhancing their understanding of their prospects’ business, creating more robust proposals and sales. Kingston is a recognized authority on lead generation, recruiting new hires from a prospecting skill base perspective and new business development. She is a sales-driven, energized communicator who uses humor, audience participation, proven techniques, handouts and real-time phone calls in her training sessions.

How is SalesChain’s Service Superior?

Read More here or schedule a demo! One of our SalesChain experts would be glad to walk you through the system and talk to you about our help desk process!

Learn More

SalesChain and DLL Announce Real-Time Credit Processing API.

SalesChain and DLL Are Proudly Announcing a Comprehensive API Integration Between Our Systems

With this integration, Saleschain will now be able to deliver real-time credit processing and decisioning to the dealership on nearly 86% of deals, * avoiding timely delays and manual data entry.

“This is a game changer,”  says Tim Szczygiel, President of SalesChain.  “Until now, dealerships have had to employ many resources to enter data into multiple systems and wait for emails or phone call decisions. Now, the same system that sales reps price proposals and orders in will automatically send credit applications directly to DLL’s system and return a decision within minutes.”

 

 

Dealers Can Get Funded Faster

SalesChain understands the utilization of financial services is critical to the office equipment industry. SalesChain’s industry-leading proposal and order pricing system enables dealers to price and document proposals and orders in minutes. With SalesChain you can expect unprecedented efficiency. By eliminating lengthy processes and providing superior automation, we aim to grow together.

 

 

About DLL

For over 50 years, DLL has been a leading provider of flexible payment solutions in the office equipment industry. We have grown from a small leasing company, to a global business partner, which gives us a unique understanding of the challenges and opportunities our partners and customers face in growing and sustaining their businesses. We combine our global reach, with strong local teams of leasing and finance experts, to create the right solutions for your business. Click here to learn more about DLL

*Some disclosures may apply. All customers are subject to DLL’s credit review and approval. Additional terms and conditions may apply.

 

 

What Does Real-Time Credit Processing Mean for You?

Learn more about this new integration, the process, and it’s benefits in a one-on-one demo.

Learn More

See You In Orlando?

Visit us at our booth on March 19th and 20th! We can’t wait to see everyone and to catch up after so much time apart! You Can learn more about the conference and sign up to attend here: https://www.bta.org/page/SESpring21

Ready to Streamline Your Business?

Use the link below to schedule a discovery call for a demonstration of the SalesChain system. One of our representatives would be happy to assist you, answer your questions and see if SalesChain is the right partner to help you grow your business.

Free Demo

Introducing: Build Your Own Dashboards

Introducing: Build Your Own Dashboards

The goal of SalesChain’s business intelligence tool is to provide our users with a wealth of information about their business in an easy to understand format. So that you can see exactly the information that’s most relevant to you, we included a feature which allows every user in the system to create custom dashboards!

How Does It Work?

1) Activate our business intelligence suite in your SalesChain system.

2) Select “User Settings” from the menu and click on “Manage Dashboards”

3) Choose what information to include by selecting charts from our list of 175!

Ready to Streamline Your Business?

Use the link below to schedule a discovery call for a demonstration of the SalesChain system. One of our representatives would be happy to assist you, answer your questions and see if SalesChain is the right partner to help you grow your business.

Free Demo

SalesChain and Vision-E Partner to Migrate MobilePro Users

Written by

Matthew Szczygiel
Marketing Manager
Phone: (203) 262-1611
Email address: support@saleschain.com

SalesChain, “The best solution for the dealers,” according to John Hand, will onboard MobilePro users for New Years Go-Live.

WATERBURY, OCTOBER 27th 2020 – As of January 1st, 2021 Vision-E’s MobilePro platform will no longer offer CRM services to its user base. After a thorough vetting of the competition, Vision-E found that the most valuable partner to provide an alternate solution is SalesChain. Because of the quick turnaround demanded by this project, MobilePro team members have committed to work hand-in-hand with SalesChain in order to facilitate a smooth and expedient transition.
In a letter to all the related dealers, John Hand, CEO of Vision-E, confirms, “We have evaluated all of the CRM options and we believe that SalesChain provides the best alternate solution.” Hand continues by listing the reasons why SalesChain is the best fit for his user base.
Comparable Offerings: SalesChain is offering dealers special pricing, particularly on their advanced features. The integrations and advanced feature set offered by SalesChain are cited as the primary influence in Hand’s selection, specifically, SalesChain’s two-way e-Automate integration, built in electronic signature capabilities, Catalogs Made Easy, price books, HubSpot integration and more.
Tim Szczygiel, CEO of SalesChain welcomed these dealers in his proposal and urged them to attend one of three special demo sessions, or to personally reach out to him with any questions.

Join us LIVE October 22nd!

Streamline Contactless Sales With Digital Documents and Electronic Signatures

We’re excited to announce that our own Tim Szczygiel will be presenting a webinar for the BTA’s “Building My Business” series!
 
Join us LIVE Thursday, October 22nd at 4:00pm EST for a discussion on the positive impact on technology during the Covid-19 crisis featuring guest speakers, new technology and more!

Tawnya Stone

VP Strategic Technology

GreatAmerica Financial Services

Tawnya Stone has had a distinguished 9 year career at GreatAmerica Financial Services. In this role, I am responsible for working with GreatAmerica vendors and dealers to find opportunities to improve their operational effectiveness. I am also instrumental in architecting the company’s technology integrations and other software solutions. Tawnya is quoted as “relentless in her focus on detail and her methodical, thorough approach to problem solving. Her passion for success drives her to work hard and contribute to any team. She is amiable and easy to work with.”

Rafe Rosato

Chief Innovation Officer

De Lage Landen Group

Rafe Rosato is the Chief Innovation Officer of DLL Group, responsible for driving innovation through the acquisition, development and implementation of digital technologies as well as developing new business models to transform the client experience at DLL. Rafe has held various commercial leadership positions in his twenty-four year tenure at DLL, bringing innovative ideas and solutions to some of the most recognized companies in the world. He recently led the design, creation and deployment of the DLL NewCo initiative, leveraging cloud-based technology to create a platform focused on speed, efficiency and transparency through a fintech approach. Rafe received his formal risk management and credit training as a member of Chemical Banking Corporation and graduated with a Bachelor of Arts degree in American Civilization from University of Pennsylvania in 1988.

Crystal Manning

Administrative Project Specialist

Keystone Digital Imaging

Crystal has worked at KDI Office Technologies for the past 13 years managing the Leasing Division and Customer Care Department. The past six years Crystal has added integration of software and development to her tasks for the KDI Team. Her passion for organization, bringing an idea to a realty, automation, and helping others to succeed is what drives the projects. The desire for helping others has given Crystal the opportunity to sit on the board of directors of KDI Cares Foundation.  KDI Cares Foundation hosts events throughout the year to give back to the communities in which KDI Office Technologies serves. The experiences have given Crystal a deeper appreciation for how nonprofits seek to improve the quality of life for our neighbors.

Ideas and Decisions – Coffee With Tim: Episode 06

Not All Ideas Are Good Ones:

Sometimes knowing when to say stop is just as important as coming up with the idea in the first place. In this episode, we talk about where we get ideas, good and bad, how we measure the success of an idea, and how we recover if an idea goes awry.

Are there topics you would like to hear about? Let us know here or in the video comments. 

Subscribe to our channel and ring the bell when you get there, It helps us out tremendously. Don’t forget to leave a like and a comment!

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SalesChain to Sponsor the BTA’s Next Webinar Featuring: Robin Robins

SalesChain is proud to support the education of the office equipment industry by sponsoring the BTA’s webinar featuring Robin Robins.

From the BTA’s Site:

“The Secret To Closing More IT Sales WITHOUT Fee Resistance, Tough Objections or Having to Do A Lot of ‘Convincing” 

4 p.m. Eastern, Thursday, July 23

Presented by Robin Robins, founder, Technology Marketing Toolkit Inc.

Most MSPs and IT service businesses rely almost solely on referrals and “word-of-mouth” marketing to grow. This leads to uncertainty in business and sleepless nights, because you never know where your next lead or sale is going to come from. What if instead of just relying on this, you found a way to tap into a hidden goldmine and could make immediate, high-profit sales to people who want your services and will pay you what you deserve. You’ll get the blueprint you need to attract a predictable stream of new leads and appointments and make sales without worrying about fees and needing to do a lot of “selling.”

Robin Robins has helped more MSPs and IT services businesses to double – even triple – sales, profits and MRR growth than any other marketing consultant in the IT services industry. As a trusted advisor to over 10,000 IT services business owners for more than 17 years, Robins knows a thing or two about what it takes to grow sales, recurring revenue streams and a profitable client base for an IT services business. In addition to her hands-on experience in working with IT business owners, Robins runs a phenomenally successful and profitable multimillion-dollar services business herself. Unlike many “ivory tower” consultants who run a business in their dreams, she can speak from actual experience in marketing, packaging and delivering intangible services, dominating a niche, building a “dream team” of colleagues (she doesn’t call them employees) and building a raving-fan, loyal client base. From marketing to time management, Robin will give you her most powerful secrets to secure fast and substantial gains in any IT services business.

From Robin’s Site:

Who is Robin Robins?

Robin Robins is the IT industry’s most in-demand marketing consultant, sales trainer, and author who specializes in highly effective marketing strategies for VARs, Systems Integrators, MSPs, Solution Providers, and IT consulting firms.

If you’re a  member, Click here to register for the July 23 webinar.

 

Introducing the Sales Scorecard: Track and Compare Rep’s Performance with Custom, Compound Data

SalesChain has always seen data as a catalytic force, the fuel that drives innovation and keeps business running. Because of this, we aim to use data in new, creative, and actionable ways. Our next creative use of data comes in the form of the Sales Scorecard.

Configurable by the dealer and by which metrics best meet your Key Performance Indicators (KPI’s). KPI’s are new compound algorithm we’ve created to efficiently compute statistics

With the Scorecard, the we can create rankings based upon any number of these KPI metrics for reps and deliver them directly top the dealer’s analytics dashboard in a new, attractive format.

With full customization of which metrics are used, management users are now able to define the critical measurements for the success of their team and to provide a stack ranking dashboard and achievement index for them.

SalesChain Partners with MJS Live Productions to Offer Custom Proposal Creation

Automatically Generate Attractive Proposals

With the recent launch of SalesChain’s new Proposal Wizard, sales people using SalesChain are able to generate proposal documents more effectively, saving them the time and minimizing human error. SalesChain recognizes, however, that not all dealers have the luxury of internal graphic design, or a relationship with a graphic designer capable of creating the documents themselves. So we partnered with MJS Live’s graphic design team, who we trust to create our own documents, with the task.

Since this project encompasses both the desire to make attractive looking documents while also having them function flawlessly in the SalesChain system – this designer must also have an understanding of the SalesChain system. That made MJS Live the obvious choice.

You may view a number of examples here on the MJS Live website.