We offer three tiers to match the size and sophistication of your dealership:
SalesChain Pricing
Understand pricing of the SalesChain platform including what drives the price up, what keeps it low, and our different subscription tiers.
SalesChain Pricing: What It Costs, Why It Costs That, and What to Expect
If you’re considering CRM, CPQ, or Quote to Cash software to streamline your office technology dealership, you’re probably asking the same question every business leader asks: “What does it cost?” But behind that question are a dozen more: Why does it cost that much? What’s the difference between the tiers? What drives the price up or down? Are there hidden costs? And most importantly, is it worth it? Let’s break it all down, openly and honestly.
Benefits:
- More Connection between Teams
- Connected Data and Integrations
- Mobile Phone Access
First: What does SalesChain Charge For?
- One-time onboarding fee – our team configures the SalesChain system for you, and this one-time fee represents the work we do in bringing you on to our platform.
- Monthly per-user fee – after your onboarding and go-live with your new SalesChain tools, you can expect to begin paying a per-user monthly fee based on your subscription level.
- Monthly service or integration fees – in addition to a per-user fee, businesses using SalesChain’s integrations and services, like Catalogs Made Easy or e-Automate integration, can expect a monthly fee.
What drives the price up?
- User count – more users = higher subscription cost (Keep in mind: SalesChain will only charge for heavy-hitting users, not all users).
- Tier selection – Gold, Platinum, or Platinum All-In
- Integrations – ConnectWise, ECI e-automate, etc.
- Onboarding needs – the more complex your setup, the more hours it takes.
- Messy Data – having messy or unorganized data might require data cleansing services.
- Add-on services – Catalogs Made Easy, on-site training, Google Maps Geocoding
What Drives the Price Down?
- User count – fewer users = lower subscription cost. (Keep in mind: SalesChain will only charge for heavy-hitting users, not all users).
- Tier selection – Gold, Platinum, or Platinum All-In
- Fewer Integrations – ConnectWise, ECI e-automate, etc.
- Simpler Onboarding needs – the more complex your setup, the more hours it takes.
- Clean Data – having clean data and an understanding of how you want to use it from the outset will mean the simplest and cleanest onboarding process.
- Add-on services – Opt out of on-site training or Google Maps Geocoding to save some money on onboarding.
Why Are Some CRM and Quoting Tools So Cheap?
- You’re on your own for setup and support – this is likely the biggest price differentiator. Most inexpensive, generic tools leave you on your own for setup and provide very little ongoing support.
- They aren’t purpose-built for your industry – Tools like SalesChain, which is built for office technology dealers, have a lot of specific features and integrations that are valuable for the industry
- Lower upfront cost, higher long-term inefficiency – Industry features, custom setup, and long-term support all contribute to the same end: efficiency.
Why Are Some CRM and Quoting Tools So Expensive?
- Overhead for setup and support – providers that onboard you to their system likely put in a lot of man-hours to do so, and this can drive up the initial cost.
- Complex customization or buildouts – The reality is that every business is different, and this thought track drives some companies to engage in custom buildouts of generic tools like Salesforce, HubSpot or Dynamics. This gets very expensive very quickly.
- Fees for elevated ongoing support – Some providers charge a premium fee for access to elevated support.
- Higher upfront cost, higher long-term efficiency – Industry features, custom setup, and long-term support all contribute to the same end: efficiency.
Gold
$75/user/month
- Industry-Focused CRM
- 1-Way e-Automate Data Pull
- Marketing Automation
- Forecasting Tools
- Lease Desk + Portfolio Import
- Help Desk Support
- CRM Training
Platinum
$110/user/month
- All Gold Features
- 2-Way e-Automate Integration
- 2-Way ConnectWise Integration
- CPQ Pricing Tools
- Quote to Cash Tools
- Lease Automation APIs
- Document Generation
- CPQ Training
Platinum “All-In”
$135/user/month
- All Gold + Platinum Features
- All Integration Fees Waved
- Great Value for Smaller Dealers
Typical implementation cost: $7,500–$25,000, depending on data quality, user count, and dealer needs.
Comparing our packages
In addition to the simple comparison above, here’s a more detailed table of what’s included in our various subscription tiers.
| Feature | Gold | Platinum | All-In |
| CRM tools | ✓ | ✓ | ✓ |
| Forecasting tools | ✓ | ✓ | ✓ |
| Help desk support | ✓ | ✓ | ✓ |
| Professional onboarding | ✓ | ✓ | ✓ |
| Go-live training | ✓ | ✓ | ✓ |
| Lease portfolio automation and integrations | Optional | ✓ | ✓ |
| e-Automate integration | 1-way pull | 2-way | 2-way |
| Connectwise Manage integration | 2-way | 2-way | |
| Document Generation | ✓ | ✓ | |
| CPQ pricing tools | ✓ | ✓ | |
| Quote to cash tools | ✓ | ✓ | |
| Team Size | Any | >12 users | <12 users |
Which SalesChain tier is right for you?
- Choose SalesChain Gold if you’re looking for a strong, industry-focused CRM solution that connects your reps to e-Automate and Lease portfolio data, in addition to their sales activity history. This tier does not include pricing, quoting, and documentation tools, but is a great low-cost option with industry-specific features for dealers seeking more from their CRM tool.
- Choose SalesChain Platinum for our most robust set of data connections, integrations, and pricing features. Dealerships revolve around pricing and financing deals to get money in the door. SalesChain’s CPQ and document generation tools help close deals, and our e-Automate sales order push helps book deals faster. Our flagship product, Platinum, is excellent for dealers seeking a true central data repository to understand and automate their business.
- Choose Platinum All-In and get an accessible entry point to our platinum product for smaller dealerships. This offering waves most integration fees, and is cost-effective for teams at or under 12 users.
FAQs About SalesChain Pricing
- Is there a contract? – Yes. Our standard term is 36 months.
- Do you offer discounts for large teams or groups? – Yes, we offer volume and partner pricing. Ask us during your demonstration.
- What if our data isn’t organized yet? – We can help! Data cleansing fees may apply.
- Can we use just one module? – In some cases, yes. Reach out and let’s discuss your needs.
- What if I have a contract with a competitor? – In some cases, we can help buy you out of existing contracts. Tell us about your situation, and we’ll do our best to help.
What are the hidden costs of SalesChain?
- Adapting to new systems can take longer than expected. Prepare well for the change, and this can be mitigated.
- If your data is messy, we have to clean it up. De-duplication and record cleansing can add extra hours to the onboarding process.
- Change management inside your team matters more than most leaders think. Ask our team through the sales and onboarding process how to handle the change well, and we can assist in minimizing the challenge.
Is It Worth It?
We’ll be blunt: CRM transitions are never just about features. They’re about change. And change takes time. But the payoff? Dealers who implement SalesChain see: Days to fund cut by 50%, better forecasting and accountability, massive time savings across departments. And when done right, it pays for itself faster than you think.
