Looking back on 2024:
With yet another great year coming to a close, we at SalesChain are taking a look back at 2024 for our year-end-review edition of The Link! We’re proud to share our achievements and advancements from 2024 as we constantly work to grow and develop in order to better serve you and the office technology space at large! Here’s a look at the key milestones we achieved this year:
Industry-Leading Enhancements
- Financing and Credit Suite: We’ve developed and rolled out what is now the industry’s most robust financing and credit management suite, streamlining operations for our clients like never before. But we’re not done there! SalesChain users can look forward to even more powerful credit automation and financing features and integrations throughout the 2025 year.
Advanced Product Features
- Enhanced Product-Specific Tracking Features: Our commitment to serving the diverse needs of the office technology space led to the development of more tailored features that allow managers to track product-specific activity and achievement. Do you have a team selling traditional print items and another team selling IT, managed services, water products, etc? Our new product-specific tracking features allow you to gauge the performance of different teams specializing in different product verticals.
- Activity Tracking for AV and Security: Specifically, we introduced activity tracking for AV and Security sectors, allowing for more precise project management and customer service.
Integration Overhauls and New Additions
- Revamped Integrations: Our team has successfully overhauled integrations with major platforms like eAutomate, ConnectWise, and HubSpot, enabling smoother operations and data synchronization.
New Integrations Introduced:
- Evolved Office and Zoom Phone: These integrations are designed to further expand our services outside of traditional CRM/CPQ platforms, providing our clients with more comprehensive tools.
One System for Dealers in Imaging and IT
Watch this brief video to learn a bit about our offering in 2024!
Team Expansion and Company Growth
- Expanding Our Team: This year, we saw a team growth of approximately 28%, bringing on three new department heads and two new specialists joining to propel our vision forward.
- Enhancing Operational Efficiency: Our focus was not just on hiring, but also on effectively integrating new team members to enhance our operational efficiency.
Looking to the Future
- Innovation with Open API: We’ve begun developing the SalesChain Open API, laying the groundwork for even more exciting and impactful integrations and advancements in 2025.
No doubt, 2024 has been a big year for us here at SalesChain. We’re so proud of our outstanding team, top to bottom, who work hard every day to service our customers, develop the SalesChain platform, and dedicate themselves to the office tech space.
Looking ahead to the upcoming year, our commitment remains the same: to empower office technology dealers with superior workflow automation solutions to drive efficiency, growth, and profitability. We are grateful for the trust our customers place in us and are excited for what the future holds. 2025, here we come!