[Southbury, CT] – SalesChain, a leading provider of cloud-based sales and business management solutions for office equipment dealers, is announcing an integration to ConnectWise Manage. With this integration, SalesChain is working to connect and centralize the database for dealers in or moving into the IT products and services space. By allowing customer and contact data to be shared between their platform and ConnectWise dealers can eliminate the need for duplicate data entry.
“First and foremost, we want to allow data to be shared across the ERP, ticket management, CRM, and billing systems,” Says SalesChain CEO Tim Szczygiel. “This means much more efficient processes can be achieved.”
SalesChain is using its platform to establish connectivity between e-Automate, ConnectWise, and their own CRM so that a common customer can be established. If customers exist in one system; that record can be synchronized with the other two, checked for validity, and de-duplicated.
This new integration to ConnectWise mirrors SalesChain’s existing capability to create customer data within e-Automate. When a dealer’s sales force closes an opportunity, SalesChain creates a customer and contact in ConnectWise.
This feature will be available to all SalesChain Platinum subscription holders. SalesChain users interested in this feature can contact the SalesChain help desk for more information at (203) 262-1611.
About SalesChain: SalesChain is the complete business automation solution for office equipment dealers. A CIO Magazine top 10 Workflow Automation Company, their goal is to help businesses see greater profitability and increased efficiency through better automation and synchronized data. SalesChain helps sales and back-office teams work together by creating smart data that can be used across the business to create more efficient operations.
About ConnectWise: ConnectWise is a platform that backs all of your IT service provider needs. Since 1982, they have identified trends, engaged with industry leaders, and listened to businesses in the IT community. Whether you’re an MSP, MSP+, VAR, or OED, ConnectWise provides the infinite scalability, intelligent automation, customization, and community support that makes all the difference for any IT solution provider.