[Southbury, CT] – SalesChain, a leading provider of cloud-based sales and business management solutions for office equipment dealers, is announcing a comprehensive integration between their platform and voice over IP (VoIP) provider RingCentral. This integration will allow SalesChain users to make calls to accounts and contacts in their SalesChain database with a single click using RingCentral’s award-winning browser-based platform.

This integration allows users to click on a phone number and automatically dial it using the RingCentral phone dialer. After the call is complete, SalesChain automatically logs a phone call activity for the rep and provides the opportunity to enter additional notes before proceeding to the next call. The integration also notes the time and duration of the call as part of a note.

This integration is available to all SalesChain Gold or Platinum subscription users. SalesChain users interested in this feature can contact the SalesChain help desk for more information at (203) 262-1611.

About SalesChain: SalesChain is the complete business automation solution for office equipment dealers. A CIO Magazine top 10 Workflow Automation Company, their goal is to help businesses see greater profitability and increased efficiency through better automation and synchronized data. SalesChain helps dealers create smart data that can be used across the business to create more efficient operations.

Click here to learn more about SalesChain

About RingCentral: RingCentral is an award-winning business VoIP system with message, video, and phone capabilities.  It features HD voice and video, file and screen sharing, and task management on any internet-connected device.  It is a recognized industry leader in internet communications technology.

Click here to learn more about RingCentral

[Southbury, CT] – SalesChain, a leading provider of sales and business workflow automation for the office technology industry, is proud to announce the celebration of their 20-year anniversary in 2022. The software provider’s anniversary tagline “20 years of partnership and innovation in office technology” summarizes their storied history in the office technology industry.

SalesChain was founded in 2002 with a vision to empower salespeople with tools to be more productive. An independently owned and operated company based in Waterbury, CT, SalesChain has grown to support customers across 46 states and 3 Canadian provinces. “In the beginning, our focus was to empower sales teams with information, organization, and automation.  Since then, we’ve expanded to include best-in-class proposal and order pricing, document generation, commissions, delivery workflow automation, and management analytics.  We have developed integrations to ERP, leasing, marketing, distributor, and many other key systems that enable dealers to operate more efficiently,” says CEO Tim Szczygiel in a video produced in the summer of 2021.

Image: SalesChain’s anniversary logo retains the recognizable font and color of their traditional branding with a hint of modern flair and simplicity in the anniversary badge.

During these global crises, SalesChain has experienced unprecedented growth, demonstrating our customers’ need for efficiency and productivity.  We expect our growth to continue as we, like our customers, expand our market focus to include IT Services, Document Management Services, and more.

About SalesChain: SalesChain is the complete business automation solution for office equipment dealers. A CIO Magazine top 10 Workflow Automation Company, their goal is to help businesses see greater profitability and increased efficiency through better automation and synchronized data. SalesChain helps dealers create smart data that can be used across the business to create more efficient operations.

[Southbury, CT]: 2021 end-of-year corporate analysis has revealed that SalesChain, the leading sales and business management software for office technology dealers, has experienced the largest single-year growth on record for the business. The addition of over a dozen new customers and many new employees energized sales in a year where business was pivoting to function differently than ever before.

“We’ve really tried to listen and create solutions that matter most to people this year,” says SalesChain CEO Tim Szczygiel. “As the industry changes, the software providers within the industry need to change too. We want to change proactively to help empower dealers. I’m really happy to see this fiscal growth because I think it really shows that those efforts are paying off and can help us continue to do so.”

With far more SalesChain users working remotely, the print industry experiencing supply chain issues, and changes to the dealer’s customer’s needs, SalesChain was able to continue to provide a comprehensive product that served the industry’s needs well. The breadth of their offering, beyond just CRM solutions, stands out as a reason for many dealers switching to their platform this year.

The software provider expanded its functionality to address current issues, including a new inventory look-up tool, build-your-own dashboards for their business intelligence platform, and a real-time credit processing API with DLL. These features help dealers manage inventory and suggest alternatives, when necessary, view the status of their business in an easy-to-understand manner and get funded faster when it matters most.

“We’re really looking forward to continuing to grow in the 2022 year,” says SalesChain’s Director of Marketing Matt Szczygiel. “We’re energized by these challenges, and this growth does nothing if not show that we are providing something essential to dealers at this critical period of transformation. With continued growth, more integrations, and our great dealer partners, the sky is the limit for us.”

About SalesChain: SalesChain is the complete business automation solution for office equipment dealers. A CIO Magazine top 10 Workflow Automation Company, their goal is to help businesses see greater profitability and increased efficiency through better automation and synchronized data. SalesChain helps dealers create smart data that can be used across the business to create more efficient operations.

Last week, a vulnerability in the Log4J framework was discovered which is affecting companies across the internet. We want to reassure our customers and our trading partners that we take security very seriously. We have evaluated the impact of this on our software and our network and have found no direct vulnerability to our systems at this time. We are proactively monitoring the situation for more updates.

We have found that two of our vendors, Dell and VMware, have vulnerabilities and we are expecting patches from them soon. Dell has provided an ETA  for their patch; VMWare does not have an ETA at this time. The effects of the Dell and VMware vulnerabilities are not a direct threat to our database servers because they are not on our public network. Our customer data is in no way at risk.

Our IT Team has verified that our firewalls and switches, two hardware components that bridge contact between the internet and our database servers, are not affected by this vulnerability.

We will provide updates on this thread as the situation develops.

[Waterbury, CT]: CRM and business automation software provider, SalesChain, is scheduled to release version 7.08 of their software this Sunday. This highly anticipated build is set to include the new inventory lookup feature, which was announced last month, speed licensing variations for new mainframes which share hardware but differ in their capabilities, predefined user activity notes to save users time typing repetitively, and several fixes and tweaks.

“No question, this is the most impactful upgrade I can remember seeing, at least in some time.” Says Evan Hantman, Director of Data Strategy at LDI Color Toolbox.

SalesChain’s new inventory lookup feature was designed to address current supply chain issues. It allows users the ability to cross-reference assets that are priced in proposals and orders within SalesChain with a company’s e-Automate inventory to see which mainframes and accessories are available, and which may need to be substituted or delayed. It was created in response to feedback from the SDG and PDG group presentations given by SalesChain in the summer of 2021.

With many new mainframes utilizing speed licensing, SalesChain now allows admin users with catalog management permissions to “clone” catalog items – saving time and hassle in copying and pasting marketing information and images from one identical mainframe with different licensing to another.

Predefined user activity notes auto-populate body text into notes and tasks when certain drop-down items are selected in SalesChain. This can save users time by eliminating the need to type information repeatedly while performing rhythmic tasks like cold calling or follow-ups.

New features in this build also include a delivery truck schedule notification workflow which notifies drivers of their schedules several days in advance; a manager pricing override which allows the dealer to publish pricing levels that can override manager approved pricing limitations, should they want to; a Prospect “Next Call Date” field; and a rebuild of the Check Request Ledger screen.

For a full list of fixes, enhancements, and tweaks, SalesChain users can review the release notes from inside of SalesChain under Menu -> Release Notes. This build is scheduled to go into production this Sunday 11/14/2021.

About SalesChain: SalesChain is the complete business automation solution for office equipment dealers. A CIO Magazine top 10 Workflow Automation company, their goal is to help businesses see greater profitability and increased efficiency through better automation and synchronized data. SalesChain helps dealers create smart data that can be used across the business to create more efficient operations.

To stay up to date on SalesChain’s latest software updates, subscribe to their newsletter here.

 [Waterbury, CT]: Kimberly Young (Kim) will join SalesChain’s sales staff as a Senior Account Executive effective November 1^st, 2021. Young is an experienced sales consultant focused on being an integral partner and advisor to help develop and achieve customers’ strategic goals.

With over 10 years of SaaS sales experience at the enterprise level, Young has been lauded for exceeding goals and quotas and is ranked as a top achiever. Prior to her current position as an Enterprise Account Manager at Jitterbit, Young served as the Director of Business Development at Synergy Telcom. After nearly four years with Synergy, Young became a Consultant at ListenUp. Young then moved on to represent Envysion as a Senior Account Executive.

“We are pleased to have Kim Young join our SalesChain family,” says Tim Szczygiel, President of SalesChain. “As our product offering has expanded to include a full spectrum of services that enable sales, operations, contracts, finance and service to operate more efficiently, Kim brings time-tested knowledge and expertise of enterprise solutions to our business.”

Young is a graduate of the University of Denver, where she played soccer and earned a BS/BA in Marketing. A resident of Denver, CO, she helped to create a charity foundation that hosts two 5K runs per year to raise money for breast cancer awareness.

Visit our booth at the e-Automate User Group Meeting in Salt Lake City, Utah on Monday, October 18th through Wednesday, October 20th OR come see us at the BTA’s Fall Colors Conference in Ashville, North Carolina on Thursday, October 21st and Friday, October 22nd. We can’t wait to see everyone and catch up!

[Waterbury, CT]: For almost 20 years, SalesChain has provided some of the most comprehensive workflow solutions to the office technology dealership. From CRM solutions, to lease portfolio management to delivery workflow automation, SalesChain’s suite of software solutions helps dealers achieve greater organization through superior automation and better data.

SalesChain’s work in automation solutions will be recognized as CIO Applications acknowledges the company as one of the top 10 workflow automation solution providers of the 2021 year.

“The idea that so many of our users began to adapt to using more of our technology during the COVID-19 pandemic really strengthened the argument for our value add and grew our market share.” Says Director of Marketing, Matthew Szczygiel. “To see Tim acknowledged in print is a gratifying recognition of the hard work we put into helping people sell better.

The workflow automation edition of CIO magazine will be available in October of 2021 and will feature the full interview between SalesChain President Tim Szczygiel and CIO Applications representatives.

You can read the article on CIO’s website at https://workflow.cioapplications.com/vendor/saleschain-an-unparalleled-business-workflow-automation-platform-cid-5526-mid-354.html