What is Business Automation?
Defining SalesChain as a product can be difficult. This is mainly because there is such a large variety of services that we provide to the end user. To understand ourselves, as well as the product we provide, we had to take a step back and ask some general questions. What umbrella encompasses Integrated Workflow Systems, Sales CRM, Commissions, the Delivery Desk, Business Intelligence Dashboards and other fulfillment measurement systems within our suite?
The answer: Business Automation. How did we come to this conclusion? What exactly is encompassed within “Business Automation?” Let’s take a microscope to this topic and define exactly what “Business Automation” is.
Defining Business Automation
We can learn a lot about Business Process Automation (BPA) by considering its title. The process involves automating the more routine, time-consuming and tedious processes within your business.
BPA goes beyond traditional data management and records to advanced software systems and programs that integrate all your applications. Automation can permit your company to maintain control over various issues, such as customer relationships, analytics, planning, sales, standardization, and development. Automation can target not only complicated information technology tasks, such as managing your system users and troubleshooting network issues, but also programs like email marketing services.
By offloading statistical, organizational, and data-oriented tasks to intelligent software and computer systems, we take the load off your staff and enable more work to be done in less time. Therefore, BPA enables businesses to minimize costs, increase efficiency and streamline processes.
The Effect of Business Process Automation
These days, business automation is everything: it provides alleviation from rigorous, precise, and tedious, manual tasks, ensures your business is running efficiently and accurately, and leaves your staff with better morale. To remain competitive in the modern business world, this relief is simply essential.
Daily business processes involve a lot of moving parts. From email chains, document revisions, and meeting schedules to delivery itineraries, manifests and configuration lists, it’s safe to say hundreds of tiny decisions make a company function on a daily basis.
Business automation tools like SalesChain provide the tools necessary to achieve the hairpin precision each of these tasks required. In short, it mitigates many possibilities for minor errors associated with the human condition which can leave customers and employees, both, feeling lost in the chaos of undirected communication, revisions, delays, and compounding frustration.
What is Business Rules Management?
For a Business automation system to run properly, it needs a set of defined rules. The system needs to know which tasks it is to perform, and when; It needs to know the specific ways your company combines data in order to provide the most valuable metrics; And, most importantly, it needs a defined workflow customized to the infrastructure of your business’ processes and hierarchy.
A Business Rules Engine is an application with a defined, custom workflow that runs within a business automation system and makes decisions automatically based on preset rules. These decisions usually involve transitioning to a specific path, task or action in a workflow definition, for instance assigning a task to someone or saving a document to a particular folder in a document management system.
SalesChain works individually with our customer base to define and each dealer’s workflow, adding custom variables to Business Intelligence reports or product categories where necessary in order to make our software work for the customer, rather than making the customer work within ridged confines of a single iteration of our system. Our robust system represents a variable Business Rules Management system.
Consistent Processes = Informed Decisions
When your company’s workforce uses consistent processes in integrated systems they begin to build a complete and accurate data set. With this data set, viewed in an understandable format, like SalesChain’s Sales Analytics Dashboard and BI dashboarding tools, that data becomes actionable; This information allows you to make informed decisions more confidently.
- Automation can permit your company to maintain control over various issues, such as customer relationships, analytics, planning, sales, standardization, and development. While taking the load off your staff and enabling more work to be done in less time.
- Business automation tools like SalesChain provide the tools necessary to achieve the hairpin precision required in daily business tasks
- Once you define a workflow, a BPA tool can save your business money, time, and hassle.